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Logistics
LogisticsFleet Tracking & Mobile App
Reduced late deliveries by 35% through real-time route optimization and automated dispatching.
LogisticsReduced late deliveries by 35% through real-time route optimization and automated dispatching.
Pocket Delivery is an agile urban logistics startup. Managing a growing fleet of riders with basic chat apps and spreadsheets was causing massive inefficiencies, missed delivery windows, and poor customer communication.
Dispatchers manually assigned orders to riders based on guesswork, resulting in overlapping routes.
Customers called headquarters constantly to ask where their packages were.
Cash-on-delivery tracking was manual, leading to complex reconciliation at the end of shifts.
We created a powerful dual-interface platform: a live operational dashboard for dispatchers and a streamlined mobile app for the delivery fleet.
Algorithms automatically compute and assign the most efficient delivery sequence for riders.
Real-time rider locations are visible to dispatch and optionally shared via SMS links with customers.
Riders capture signatures and photos in-app, instantly syncing to the central database.
The app tracks exact cash collected versus expected, making end-of-day balances trivial.
Sprint 1: GPS integration and algorithmic routing design.
Sprint 2: Rider app development and central dispatcher dashboard construction.
Sprint 3: Field testing with 5 riders to calibrate routing algorithms, then full rollout.
Delivery efficiency skyrocketed. Riders complete more deliveries per shift because routes are mathematically optimized, and customer support calls dropped by 60% due to the live tracking links.
The end-of-day cash reconciliation, which previously took hours, is now done in minutes.
We build custom automation for MSMEs across all industries.