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Healthcare
HealthcareClinic Appointment & Record Management
Achieved zero double bookings, digitized patient histories, and drastically reduced waiting room time.
HealthcareAchieved zero double bookings, digitized patient histories, and drastically reduced waiting room time.
Femmic is a specialized healthcare clinic. Their reliance on phone-based booking and paper patient files created massive front-desk bottlenecks and inefficient doctor consultations.
Receptionists occasionally double-booked doctors, leading to unhappy waiting patients.
Retrieving physical patient files for repeat visits was slow and prone to filing errors.
A high rate of patient no-shows because no automated reminder system was in place.
We deployed a comprehensive Clinic Management System handling everything from online scheduling to digital prescriptions.
Patients can book available slots online and fill out pre-consultation intake forms digitally.
Doctors instantly view complete medical histories on tablets during the consultation.
WhatsApp and SMS reminders sent 24 hours and 2 hours before the appointment.
Prescriptions are generated dynamically and can be sent directly to affiliated pharmacies.
Phase 1: System design focusing strictly on data security and privacy compliance.
Phase 2: Building the calendar locking mechanisms and EHR database schemas.
Phase 3: Digitizing recent paper records and launching the online portal to the public.
The clinic's waiting room transformed from chaotic to calm. Doctors are better prepared for consultations because they read digital intake forms beforehand.
No-shows have dropped dramatically thanks to the automated WhatsApp reminders, directly increasing clinic revenue.
We build custom automation for MSMEs across all industries.