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POS & Digital Menu Management

Sped up table turnover by 15% with seamless kitchen ticketing and a unified digital POS.

Client Context

Crazy Coconut is a bustling, high-volume restaurant. The disconnect between the front-of-house ordering and the kitchen led to delayed orders, incorrect dishes, and frustrated staff during peak hours.

The Problem

Lost Kitchen Tickets

Paper tickets generated at the register were frequently delayed or lost before reaching the kitchen.

Menu Update Lag

Changing prices or 86'ing out-of-stock items took too long to propagate across all systems.

Slow Checkout

Splitting bills and managing complex orders bogged down the cashier during rushes.

Our Solution

We replaced their legacy setup with a cloud-synced Point of Sale (POS) system combined with a robust Kitchen Display System (KDS).

Kitchen Display System

Orders are fired instantly to digital screens in the kitchen the second payment is processed.

Cloud Menu Manager

Managers can update items, prices, and stock status from their phone, syncing everywhere globally.

Advanced Billing

Features to easily split checks, apply dynamic discounts, and process rapid payments.

Inventory Link

Ingredients deplete automatically based on recipe mapping as dishes are sold.

Implementation

Phase 1: Recipe mapping and menu ingestion into the new database.

Phase 2: Software configuration and hardware setup (tablets for POS, screens for kitchen).

Phase 3: After-hours mock service to train the staff, followed by an aggressive overnight live switch.

Results & Impact

15%
Faster Table Turnover
100%
Digital Kitchen Sync
Zero
Lost Tickets

The chaos of peak service is dramatically reduced. The kitchen operates in a quiet, organized manner using digital queues instead of shouting and paper tickets.

Faster table turnover has directly increased their daily revenue without altering the physical restaurant space.

Technologies Used

React Express Hub WebSockets KDS UI Automated Inventory

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